Frequently Asked Questions

Ordering

How do I place an order?

Simply browse our store, add your chosen fragrance to the cart, and proceed to checkout. Fill in your delivery details and select Cash on Delivery as your payment method. That's it — we'll take care of the rest.

Do I need to create an account to order?

No, you can place an order as a guest without creating an account.

Can I change or cancel my order after placing it?

You can request a cancellation before the order is dispatched. Please contact us as soon as possible. Once the order has been shipped, it cannot be cancelled.

Payment

What payment methods do you accept?

We currently offer Cash on Delivery (COD) as our primary payment method. You pay when your order arrives — no advance payment is required.

Are there any hidden charges?

The price you see on the product page is the product price. Any applicable delivery charges will be shown clearly at checkout before you confirm your order.

Delivery

Which areas do you deliver to?

We deliver across Pakistan, including all major cities and most towns.

How long will my order take to arrive?

Orders are typically dispatched within 1–2 business days. Delivery to major cities usually takes 2–4 business days. Delivery to other areas may take 3–7 business days. These are estimates and actual delivery times may vary.

Will I receive tracking information?

Yes, once your order is dispatched we will share tracking information with you via your provided contact details.

Products

Are the fragrances authentic?

Yes. We source our products from verified suppliers. All product details, including brand and specifications, are as described on the product page.

Can I return a fragrance if I don't like the scent?

Due to hygiene reasons, we are unable to accept returns on opened fragrance products unless the item is defective or incorrectly supplied. Please review the product description carefully before ordering.